Online booking
If you cannot see what you require please give us a call on 01993 201195. We also run a cancellation list within the salon at busy times.
All LVL/Tints and Laser services require a Patch Test 48 hours prior to treatment therefore if you have not visited the salon previously please make sure to book a patch test or call us to arrange this before your treatment.
Cancellation Policy Terms and Conditions
If you need to cancel an appointment, please notify us at least 48 hours before your booked time. Cancelations made less than 48 hours before an appointment will be charged 50% of the treatment cost.
To respect the time of clients and staff, we ask you be on time for your appointment. If you do not show up for an appointment, you will be charged the full cost of the missed service.
Deposits are sometimes required to guarantee your appointment. If you have paid a deposit and wish to cancel your treatment the credit will remain on your account as long as you have adhered to the cancellation policy, deposits cannot be refunded. In all cases, extenuating circumstances will be considered, but the final decision will be at the sole discretion of Polished.
*Christmas* All appointments after the 10th of December require a 50% deposit on booking. As this is an exceptional time of year for the salon and staffing will have already been arranged 72 hours notice is required to cancel and appointment to give the salon the best chance of filling the space that will be staffed but empty. If you shorten or change your treatment (within the 72 hours prior) or are late for your treatment you will still be charged for the treatments you originally booked. Your appointment is fixed in our diary for the requested day and time. We cannot guarantee that by changing your appointment 72 hours (or more) in advance that we will find another appointment in our diary prior to Christmas, although we will try our best. Once paid, deposits are nonrefundable, however if given the correct notice period credit can be carried over into the next year.